A customer recently purchased my soundset for Icarus and says no sounds come from the patches he is playing. He can click it but no sound plays. He says if he plays a bass from factory, then tries to play a bass from my soundset, the sound never changes.
Any idea what could be going on? He says he is using the latest version.
This is the only case from those who purchased the soundset from me, so its unique. All others have no issue.
Cheers