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Author Topic: Solved: bought icarus 2 with a free upgarade  (Read 162 times)

GeoffG

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Solved: bought icarus 2 with a free upgarade
« on: April 21, 2024, 12:51:13 PM »
any one else bought icarus 2 with free upgrade to 3 having issues with being charged?
regards
Geoff
« Last Edit: April 23, 2024, 08:38:27 AM by Markus Krause »
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Markus Krause

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Re: bought icarus 2 with a free upgarade but now being charged
« Reply #1 on: April 22, 2024, 10:08:32 AM »
Hello Geoff,

You do not have to pay for the upgrade. The upgrade is free for anyone who bought Icarus2 directly from tone2.com after November 2023.

If you did not receive the email with the free upgrade/download links please check out your spambox.
It also seems that you used a different email adress for your order than you have used for your forum account.

I did sent the email with the download link to you again to s*******@googlemail.com .

If you need further assistance you can contact us at support[ a t]tone2[do t].com. We will take care of you.

Best Regards,
Markus Krause
« Last Edit: April 22, 2024, 10:31:49 AM by Markus Krause »
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