Hello Jeff,
i sent you an email which contains a listing of all Tone2 products that you own.
You can download the installers for our synths here:
https://www.tone2.com/download.htmlIf you got questions or need a reshipment of your keys or soundsets you can also send an email to support[ at]tone2.com .
I have noticed that you have purchased the products from several different distributors (Shareit, Best Service, etc). That's why your shareit account does not list all your purchases.
We have considered an account system in the past for several times. However we decided against it, because of these reasons:
Security: Accounts and licenses can get stolen by hackers
Security: Such a system requires php and a database or a similar web technology to be exposed in the internet. Such systems suffer from security problems. Private data like emails, names and addresses can get stolen and get sold in the internet and be used for criminal purposes
Availability: When the server is down or technical problems occur the users can not access their keys
Passwords: Users frequently forget their passwords
Best Regards,
Markus
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Hello Junior,
we have no plans for callenge/response with tied to machine keys.
It is a solution which is not customer friendly. If someone has a new computer, a new harddisk or a new main-board these kind of keys usually do not longer work. Furthermore the software can not be activated if the server is down or the user has no internet connection.
To backup your Tone2 synths you can simply copy the t2k files to a usb-stick, external hard-drive or CD.
Best Regards,
Markus