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Author Topic: t2k vs code  (Read 3313 times)

Adrian

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t2k vs code
« on: March 21, 2018, 09:08:56 AM »
Hi,

I have bought this from JRR shop in the US. I was expecting them to send me a t2k file, but instead they have sent me a code. Have they made an error, or is there a way to use the code to activate the software? Or perhaps I need both?

Sorry for this mundane question.

Regards

Adrian

Markus Krause

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Re: t2k vs code
« Reply #1 on: March 21, 2018, 11:15:41 AM »
Hello Adrian,

JRR shop is a 3rd party reseller. This means that they resell products that best service sells. Best Service itself resells Tone2 products. Sadly JRR shop's support is not the best.
I recommend to pruchase tone2 products through our own online shop. It is faster and much more comfortable.

Here is the right place to activate products which have been purchased through 3rd party resellers:

https://www.tone2.com/activation.html

Best Regards,
Markus

Adrian

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Re: t2k vs code
« Reply #2 on: March 23, 2018, 02:09:15 PM »
Yes Sir, you are right. That was the most tortured registration/activatiuon process I have ever been through. But, I have the synth working now and, Oh My, is it good!

Regards

Adrian